News : Staples to Downsize Regina Call Centre Later This year
Regina, SK, Canada, March 25, 2015 -- About 200 employees will be out of work when the Staples customer service call centre in Regina is downsized later this year.
Spokeswoman Madalina Secareanu says in an email that the office supplies company made the difficult decision to reduce operations starting in November.
An earlier report suggested that Staples planned to close down the Regina call centre, resulting in the loss of 700 jobs.
Secareanu says the company is continually evaluating as it reshapes its business. She also says Staples will assist in the transition of affected employees.
John Hopkins with the Regina Chamber of Commerce says the closure is a big hit, but there are many positions to fill at other companies.
Hopkins says the closure might be linked to a very tight labour market in Regina, which makes it tough to fill positions which have higher-than-average turnover rates.
"Certainly it’s going to be devastating for those people who have lost their jobs, but we are still creating opportunities here, so the sky is not falling," Hopkins said.
Posted by Veronica Silva Cusi, news correspondent
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The first Staples Office Superstore was opened in May 1986. Thus the concept of the Office Superstore was born: this enabled small firms to buy their office supplies at cheaper prices which had previously been an advantage reserved for large companies only. Staples achieved an annual turnover of over 11 billion US dollars within 15 years.
Published: Monday, March 30, 2015