News : Staples to Downsize Regina Call Centre Later This year
Regina, SK, Canada, March 25, 2015 -- About 200 employees will be out of work when the Staples customer service call centre in Regina is downsized later this year.
Spokeswoman Madalina Secareanu says in an email that the office supplies company made the difficult decision to reduce operations starting in November.
An earlier report suggested that Staples planned to close down the Regina call centre, resulting in the loss of 700 jobs.
Secareanu says the company is continually evaluating as it reshapes its business. She also says Staples will assist in the transition of affected employees.
John Hopkins with the Regina Chamber of Commerce says the closure is a big hit, but there are many positions to fill at other companies.
GO FOR GOLD AND REPRESENT YOUR NATION!
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Hopkins says the closure might be linked to a very tight labour market in Regina, which makes it tough to fill positions which have higher-than-average turnover rates.
"Certainly it’s going to be devastating for those people who have lost their jobs, but we are still creating opportunities here, so the sky is not falling," Hopkins said.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - International Orders
More Editorial From Staples
The first Staples Office Superstore was opened in May 1986. Thus the concept of the Office Superstore was born: this enabled small firms to buy their office supplies at cheaper prices which had previously been an advantage reserved for large companies only. Staples achieved an annual turnover of over 11 billion US dollars within 15 years.
Published: Monday, March 30, 2015
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...
|Competence Call Center|
CCC is a BPO companies in the field of Customer Care in Europe and has been offering high quality international customer care solutions for 19 years. More than 5.500 service professionals at 18 locati...
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.