News : Star2Star Named In Unified-Communications-As-A-Service (UCaaS) Providers Evaluation
Sarasota, FL, USA, Aug 28, 2019 -- Star2Star Communications, provider of a Full Spectrum Communications Solution, announced that they have been named in The Forrester Wave™: Unified-Communications-As-A-Service (UCaaS) Providers, Q3 2019. Star2Star was ranked amongst the top nine providers in the market.
Forrester evaluated participating vendors with criteria in three categories: market presence, current offering, and strategy. The report notes that, "while most vendors can deploy subscribers globally, Leaders have full sales, support, and partner ecosystems around the globe and help customers derive the most value from their offerings with full-fledged customer success management (CSM) functions."
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According to the report, "A development and marketing partnership with Citrix provides a unique integrated virtual desktop workspace (StarDaaS™), which overcomes the challenges of delivering voice in those environments. The StarMessenger(R) app integrates a user's DID number with SMS/text messaging. StarCenter(R) 3 is its native contact center, which it aims at cost effective, voice-centric departmental deployments."
"We are elated to be recognized in this prestigious report," said Michelle Accardi, President and Chief Revenue Officer at Star2Star. "It is an honor to be recognized alongside other communications providers, and we believe that our unique solutions and dedication to partner success are key factors for our consideration. We truly believe that a Full Spectrum Communications Solution is the future of the industry and strive every day to deliver better communications solutions and services to our partners and their customers."
Posted by Veronica Silva Cusi, news correspondent
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About Star2Star Communications:
Founded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World’s Most Complete and Scalable Cloud Communications Solution. Star2Star unifies customers’ voice, video, fax, instant messaging and presence management into a single, easy-to-use system. Star2Star’s award-winning, patent-pending Constellation™ Network overcomes the reliability and quality limitations of other communications technologies.
Forrester Research is an independent technology and market research company that provides advice on existing and potential impact of technology, to its clients and the public.
Published: Friday, August 30, 2019
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