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Sarasota, FL, USA, May, 2018 -- Star2Star Communications, provider of a Full Spectrum Communications Solution, announced its inclusion among the Top 10 UCaaS Service Providers in North America, according to IHS Markit, a global business information company. This is Star2Star's fourth year being recognized in this list of top cloud communications providers.
2018 IHS Markit ReportThe UC as a Service (UCaaS) North America Vendor Scorecard identifies top UCaaS providers based upon several criteria for the year, including number of installed seats, financial stability, market share momentum, service development, and support options. Star2Star ranked as the seventh largest UCaaS vendor in North America with solid marks in all criteria, including a perfect score for support options. To achieve a perfect score, a provider must offer 24/7 telephone support, a customer self-service portal, self-diagnostic tools, and SLAs. IHS Markit also evaluated Star2Star's merger with Blueface, growing Full Spectrum Communications portfolio, and successes with mid-market, multi-location businesses in its report.
"We are elated to be recognized as one of the Top 10 for the fourth year in a row," said Michelle Accardi, President and Chief Revenue Officer at Star2Star. "Working towards growth and communications excellence are two of our most important goals. In the last year, we have introduced many exciting new relationships and products, and more are on the way. We look forward to growing our business and serving more customers with the high-quality, Full Spectrum Communications solutions we are known for."
Other notable excerpts from the IHS Markit scorecard include:
"Star2Star has had particular success in the mid-market with multi-locations, with a strong presence in the retail space."
"Unlike most other providers in this space, Star2Star has never sold its services directly, opting to build out a channel program including resellers, managed service providers, interconnects, master agents, and wholesalers."
#contactcenterworld, @star2star
Posted by Veronica Silva Cusi, news correspondent
Source: Star2Star
About Star2Star Communications:
Founded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World’s Most Complete and Scalable Cloud Communications Solution. Star2Star unifies customers’ voice, video, fax, instant messaging and presence management into a single, easy-to-use system. Star2Star’s award-winning, patent-pending Constellation™ Network overcomes the reliability and quality limitations of other communications technologies.
Published: Monday, May 21, 2018
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