Login to Network
YES PLEASEI want this offer
NO ThanksSkip this offer
#contactcenterworld, @star2star, @Microsoft
Sarasota, FL, USA, Feb, 2021 -- Star2Star, a global provider in communications, collaboration, and integration solutions for the enterprise, announced the release of their Star2Star(R) Business Voice for Microsoft Teams solution.
Star2Star(R) Business Voice for Microsoft Teams is an integration between Star2Star’s cloud-native Business Voice and the Microsoft Teams collaboration platform. It allows users to optimize productivity with seamless calling from within the Microsoft Teams application via Star2Star’s cloud-based, direct routing integration. Features and benefits of Star2Star(R) Business Voice for Microsoft.
Star2Star(R) Business Voice for Microsoft Teams can be leveraged on any PC, Mac, or mobile device and is included with Star2Star’s Professional Bundle for Microsoft Teams.
"We are excited to debut this integration for Microsoft Teams users," said Michelle Accardi, President and Chief Revenue Officer at Star2Star. "Our goal is to always find new ways to support businesses in need of enterprise-grade voice, and with Star2Star(R) Business Voice for Microsoft Teams, our customers can capitalize on their existing investments while leveraging a more complete suite of communications and collaboration tools."
#contactcenterworld, @star2star, @Microsoft
Posted by Veronica Silva Cusi, news correspondent
Source: Star2Star
About Star2Star Communications:
Founded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World’s Most Complete and Scalable Cloud Communications Solution. Star2Star unifies customers’ voice, video, fax, instant messaging and presence management into a single, easy-to-use system. Star2Star’s award-winning, patent-pending Constellation™ Network overcomes the reliability and quality limitations of other communications technologies.
About Microsoft:
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them.
We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Published: Tuesday, February 23, 2021
| 1.) |  Call Centers Contact Centers Admin Training Supervisor Training |
| 3.) |  Happitu Happitu is your customer support team’s personal coach. It guides your team through every interaction with custom workflows, responsive scripting, and dynamic help topics. As a result, Happitu slashes training time, delivers higher resolution rates, and reduces handle times. Documentation in Happitu is automated, detailed, and consistent. Go beyond handle times and service levels with the rich insights of Happitu – from granular interaction data to aggregate data and trends – you get the complete CX journey! We intentionally built the Happitu Workflow Designer with your customer support team in mind. Using our intuitive tools that provide quick and safe iteration, you eliminate the... (read more) PH: 833-427-7488 |
| 5.) |  Making Training and Development Part of Your Corporate Landscape Organizations are always on the look out to save money and make more profit. Usually when it comes to crunch time some leaders will scrap training in order to tighten the belt. The downside of this is the cycle it creates. Because some employers see training as a flexible benefit, employee development is often taken off the table. When employees don’t feel valued it becomes easy to see a revolving door. The constant need to hire goes up which ultimately means costs go up; we know that hiring costs more than retaining the right people. Start the conversation: Explore our Training Page http://www.mcca.mb.ca/train... (read more) PH: 204-975-6468  |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
