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News : Star2Star Releases Star2Star® Business Voice for Microsoft Teams

#contactcenterworld, @star2star, @Microsoft

Sarasota, FL, USA, Feb, 2021 -- Star2Star, a global provider in communications, collaboration, and integration solutions for the enterprise, announced the release of their Star2Star(R) Business Voice for Microsoft Teams solution.

Star2Star(R) Business Voice for Microsoft Teams is an integration between Star2Star’s cloud-native Business Voice and the Microsoft Teams collaboration platform. It allows users to optimize productivity with seamless calling from within the Microsoft Teams application via Star2Star’s cloud-based, direct routing integration. Features and benefits of Star2Star(R) Business Voice for Microsoft.

Star2Star(R) Business Voice for Microsoft Teams can be leveraged on any PC, Mac, or mobile device and is included with Star2Star’s Professional Bundle for Microsoft Teams.

"We are excited to debut this integration for Microsoft Teams users," said Michelle Accardi, President and Chief Revenue Officer at Star2Star. "Our goal is to always find new ways to support businesses in need of enterprise-grade voice, and with Star2Star(R) Business Voice for Microsoft Teams, our customers can capitalize on their existing investments while leveraging a more complete suite of communications and collaboration tools."

#contactcenterworld, @star2star, @Microsoft

Posted by Veronica Silva Cusi, news correspondent
Source: Star2Star


About Star2Star Communications:
Company LogoFounded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World’s Most Complete and Scalable Cloud Communications Solution. Star2Star unifies customers’ voice, video, fax, instant messaging and presence management into a single, easy-to-use system. Star2Star’s award-winning, patent-pending Constellation™ Network overcomes the reliability and quality limitations of other communications technologies.
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About Microsoft:
Company LogoAt Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
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Today's Tip of the Day - Speech Recognition

Read today's tip or listen to it on podcast.

Published: Tuesday, February 23, 2021

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2024 Buyers Guide Automated Call Distributors

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
 

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