News : Startek and Aegis Recognized as One of the World’s Best Outsourcing Providers by IAOP®
Greenwood Village, CO, USA and Mumbai, India, May, 2019 - Startek, Inc. (NYSE: SRT) and Aegis, global providers of customer experience management solutions, have been named to the Best of the Global Outsourcing 100(R) (GO100) list produced by the International Association of Outsourcing Professionals(R) (IAOP(R)).
This year's list featured companies that have been at the top of the GO100 for a decade, including the world’s best outsourcing service providers and advisors from across all industries, areas of specialization and sizes. Startek and Aegis were recognized by IAOP for their performance across several categories, including Best of Leaders, Top Customer References, Top Innovation and CSR.
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"This is an outstanding accomplishment for Startek and Aegis to be recognized by IAOP for our exceptional customer experience platform and digital transformation efforts," said Joe Duryea, global chief revenue officer of Startek and Aegis. "Our consistency in being named to this list, along with our recognition for outstanding performance in several other categories, further validates our position as a global leader in the BPO industry. I’d like to thank IAOP for being a consistently active forum for innovation and industry collaboration."
"The Global Outsourcing 100 showcases the dedication, expertise and sheer hard work of the best of the best in the outsourcing industry, "said IAOP CEO Debi Hamill. "I congratulate Startek and Aegis for being recognized on IAOP’s 2019 Best of The Global Outsourcing 100 as they are, year-after-year, among the highest-rated companies in customer references, company awards and certifications, programs for innovation, corporate social responsibility, size, and growth."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Contact Points
More Editorial From Aegis
As a provider of outsourced customer care and acquisition servicing for over three decades, Aegis has a track record of introducing process and technology innovations. Today, several Fortune 500 clients trust Aegis to manage their customer interaction, back office and other routine business processes. Aegis’s culture is unique in terms of recognizing its employees as the foundation of its success. We invest in our people because we recognize their importance in our partnerships with clients. In the virtual business environment, there is no difference between your team and ours; more importantly, there is no difference between your customer and ours.
StarTek is the customer care expert in business process outsourcing. Our job is to improve and manage the customer experience for our clients. StarTek’s suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and more. We offer clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has delivery centers onshore, near shore, offshore and virtually through its StarTek@Home workforce.
Published: Friday, May 3, 2019
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