News : STARTEK Appoints Don Norsworthy as Chief Financial Officer
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Greenwood Village, CO, USA, Nov 13, 2015 -- StarTek, Inc. ("STARTEK") (NYSE:SRT), a provider of business process outsourcing services, has appointed Don Norsworthy as senior vice president, chief financial officer and treasurer, effective November 16, 2015. Norsworthy succeeds Lisa Weaver, who has left the company to pursue career opportunities closer to her family in Tennessee.
Norsworthy joins STARTEK after serving as CFO and executive vice president of ACCENT Marketing Services, which was acquired by STARTEK in May 2015. Prior to the acquisition, Norsworthy led a successful restructure of the company, significantly reducing operating expenses while maintaining service levels and returning the company to positive cash flow.
Prior to ACCENT, Norsworthy held several CFO positions across a range of industries, including CFO of CKS Packaging, Integrity Solution Services and Portrait Corporation of America. Norsworthy also served as president and CEO of Protocal Global Solutions, a contact center company with eight facilities across the globe. Norsworthy received a BA in Economics from the University of Georgia and MBA from Georgia State University.
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"Don brings over twenty years of executive financial experience to STARTEK," said Chad Carlson, president and CEO of STARTEK. "His expertise in leading and restructuring organizations will bode well as we look to reduce operating costs and increase capacity utilization across our sites. Don’s specific experience in the BPO/contact center arena will also enable him to immediately contribute and lead our finance organization as we seek profitability and a return to free cash flow."
"Lisa served as an exceptional finance executive for STARTEK and was instrumental to several strategic objectives over the last four years," added Carlson. "We appreciate her assistance during this transition and wish her all the best in her future endeavors."
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Posted by Veronica Silva Cusi, news correspondent
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StarTek is the customer care expert in business process outsourcing. Our job is to improve and manage the customer experience for our clients. StarTek’s suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and more. We offer clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has delivery centers onshore, near shore, offshore and virtually through its StarTek@Home workforce.
Published: Tuesday, November 17, 2015