Denver CO, USA, March 28, 2017 -- STARTEK (NYSE: SRT), a provider in business process outsourcing services, is now hiring full-time and part-time employees at its Greeley engagement center to support one of its clients currently expanding its customer engagement efforts. The company is seeking to fill a total of 200 positions by June 2017, including customer service representatives, supervisors, managers, and support staff.
Interested candidates are invited to apply in person at STARTEK’s engagement center located at 1250 H Street in Greeley. Applications will also be accepted online at any time through the company’s website.
"At STARTEK, we value employees who are passionate about providing a great customer experience while promoting and protecting our clients’ brands," said Mindy Cubrich, site director for the STARTEK engagement center in Greeley. "In return, we offer competitive pay, a fun and fast-paced culture, and the opportunity to learn invaluable skills that can be used throughout one’s career. If you are looking for a career with a lot of potential, we encourage you to apply." Cubrick adds, "More than 70 percent of STARTEK’s customer engagement leaders are promoted from within, so this is a great opportunity to develop and grow with us."
The company is seeking employees with exceptional customer service skills, as well as the drive to proactively delight customers while helping resolve issues. Candidates must be able to successfully pass a background check along with pre-employment assessments focused on technology skills and customer service behaviors such as empathy and problem solving.
STARTEK offers comprehensive paid training, competitive wages, and benefits including medical, dental and vision insurance, 401(k), and paid and unpaid time off. Additionally, employees have access to discounts from national businesses and can earn incentives based on performance.
Posted by Veronica Silva Cusi, news correspondent
StarTek is the customer care expert in business process outsourcing. Our job is to improve and manage the customer experience for our clients. StarTek’s suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and more. We offer clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has delivery centers onshore, near shore, offshore and virtually through its StarTek@Home workforce.
Published: Thursday, March 30, 2017
Combines knowledge management with call support as continue improvement.
eGain Knowledge + AI
eGain's knowledge management software, powered with Case-Based Reasoning, an Artificial Intelligence technology, lets you provide intranet or extranet access to the common knowledge base, enabling contact center agents to provide distinctive, productive, and brand-aligned experiences in every interaction, across all channels and touchpoints.
Knowmax is a knowledge management software for enterprises. Customer service of any organization can leverage this tool to create, curate & distribute the knowledge at assisted as well as digital channels promoting self service.
Increase customer loyalty, drive revenue and boost customer lifetime value with the Synthetix suite of AI-powered integrated customer contact tools.
Synthetix was founded in 2001 and since then has become a leading innovator in creating multi-channel online customer service software. We are also known as one of the pioneers for AI-driven Virtual Agent technology, creating Virtual Agents for companies like the BBC, Vauxhall, and Ford, comparable to Siri, Cortana and Google Now, before they became the norm.
We believe that customer service across all customer touch-points should be simple, efficient and, above all, consistent. Our technology has assisted in reducing our clients’ inbound...
PH: +441279 5555 80