Greenwood Village, CO, USA, Oct 17, 2016 -- STARTEK, Inc. ("STARTEK") (NYSE: SRT), a global provider in business process outsourcing services, is immediately hiring temporary and full time employees at its customer engagement center in Grand Junction, Colorado, to support a new line of business for the site as well as several Gourmet Food clients. The company is seeking to fill a total of 150 fulltime and part-time positions by the end of the year, including customer service representatives, supervisors, managers and support staff.
Interested candidates are invited attend a job fair at STARTEK’s Grand Junction engagement center located at 2830 North Avenue. Applications will also be accepted online at any time through the company’s website.
"At STARTEK, we value employees who are passionate about providing a great customer experience while promoting and protecting our clients’ brands," said Chris Higgins, site director for the STARTEK engagement center in Grand Junction. "In return, we offer competitive pay, a fun and fast paced culture, and the opportunity to learn invaluable skills that can be used throughout one’s career. More than 70 percent of STARTEK’s customer engagement leaders across the enterprise are promoted from within so this is a great opportunity to develop and grow with us."
The company is seeking employees with exceptional customer service skills as well as the drive to proactively delight customers while helping resolve issues. Candidates must be able to successfully pass a background check along with pre-employment assessments focused on technical skills and customer service behaviors such as empathy and problem solving. Previous sales experience is preferred but not required.
STARTEK offers comprehensive paid training as well as competitive wages and benefits including medical, dental and vision insurance, 401(k), and paid and unpaid time off. Additionally, employees have access to discounts from national businesses and can earn incentives based on performance.
Posted by Veronica Silva Cusi, news correspondent
StarTek is the customer care expert in business process outsourcing. Our job is to improve and manage the customer experience for our clients. StarTek’s suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and more. We offer clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has delivery centers onshore, near shore, offshore and virtually through its StarTek@Home workforce.
Published: Tuesday, October 18, 2016
Calls are received by the right person or department. The right corresponding information is shown to the agent which makes that appointments are handled quicker and more secure.
|2.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
Contact Centre Services
We’re a specialist Contact Centre business and market leaders helping socially focused organisations deliver quality support to their clients and service users. We do this by providing 24/7 helplines, software solutions and consultancy services.
Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people. We’ve pioneered in our space to become a specialist in helplines, whilst using the most advanced communication and database technologies available.
Our social mission has remained a constant throughout, providing many meaningful career prospects and growth opportunities to people within our local communities and fur...
|4.)||Jointly International Inc.|
Front Office Solutions
Front office is your Company’s first line of customer interaction and serves as the mirror of your business. Focus on your core business and let our competent staff handle your various front office needs such as:
* Customer Service via chat, email or phone
* Technical Support via chat, email or phone
* Virtual Assistant/Receptionist
* Answering Service
* Lead Generation
* Appointment Setting
* Debt Recover, Collections
PH: +61 7 5660 6284