News : Startel Achieves Compliance in HIPAA Data Security
Startel Corporation, a provider of unified business communications for contact centers, announced it has successfully completed its third annual assessment of data security compliance required under the Healthcare Insurance Portability and Accountability Act (HIPAA). This validation reinforces Startel’s commitment to protecting consumer data and privacy.
Startel engaged Coalfire, a global provider in cyber risk management and compliance services to perform the third-party compliance assessment. Coalfire evaluated the controls Startel had in place to satisfy requirements of the HIPAA Security Rule, including the additional IT security-related requirements identified under HITECH and the Omnibus Rule. Coalfire determined that the design and effectiveness of Startel’s control environment is sufficient to maintain the confidentiality, integrity, and availability of electronic protected health information (ePHI) data.
"Achieving HIPAA compliance for the third consecutive year is a true indication of Startel’s commitment to data security and privacy," said Andrew Hicks, healthcare practice director at Coalfire. "We recognize Startel for their solid security program and dedication to compliance."
Today's Tip of the Day - Expect Shrinkage
More Editorial From Startel Corp.
About Startel Corp.:
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
Published: Wednesday, January 13, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
ShoreTel delivers IP telephony solutions to the enterprise. The spark for this solution emerged out of frustration. While purchasing a phone system at a previous venture, ShoreTel''''s co-founders wer...
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...