Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Startel Achieves Microsoft Gold Application Development Competency
Irvine, CA January 27, 2014 -- Startel Corporation, a provider of unified business communications for contact centers, announces it has attained a Gold Application Development competency, demonstrating a "best-in-class" ability and commitment to meet Microsoft Corp. customers’ evolving needs in today’s dynamic business environment.
To earn a Microsoft Gold competency, partners must successfully complete exams (resulting in Microsoft Certified Professionals) to prove their level of technology expertise, and then designate these certified professionals uniquely to one Microsoft competency, ensuring a certain level of staffing capacity. They must also submit customer references that demonstrate successful projects (along with implementing a yearly customer satisfaction study), meet a revenue commitment (for most gold competencies), and pass technology and/or sales assessments.
"We are very pleased to have achieved Gold Application Development Competency in the Microsoft Partner Network," said Bill Lane, president and CEO of Startel. "The benefits provided through this competency will allow us to continue to deliver market leading solutions that help our customers accelerate revenue growth, improve customer satisfaction and lower overall cost of service."
"By achieving a gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology," said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp. "These partners have a deep expertise that puts them in the top 1 percent of our partner ecosystem, and their proficiency will help customers drive innovative solutions on the latest Microsoft technology."
Today's Tip of the Day - Tools, Providers, Culture
More Editorial From Startel Corp.
About Startel Corp.:
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Published: Tuesday, January 28, 2014