News : Startel Announces Merger with Alston Tascom
Irvine, CA, USA, Sept, 2017 -- Startel Corporation, a provider of unified business communications for contact centers and telephone answering services (TAS), announced its merger with Alston Tascom, a provider of premise-based and hosted TAS solutions for call centers. Effective September 1, 2017, Alston Tascom is now a wholly owned business unit of Startel.
With this merger, the combined organization further expands its product offerings, broadens its markets and enhances technical resources and expertise. In September 2015, Startel acquired Professional Teledata, a provider in order entry, billing management and hosted and premise-based solutions for call centers.
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"We are thrilled to combine three of the telephone answering service’s top providers to form the industry’s premier choice for on-premise and cloud contact center solutions and services," said Brian Stewart, chairman and CEO of Startel and Professional Teledata. "We are looking forward to merging teams and leveraging our combined technical resources, capabilities and expertise to provide our customers with greater product offerings and greater support."
"The synergies the combined company will generate will be of tremendous benefit to current and future customers," said Wayne Scaggs, president of Alston Tascom. "I am excited for the opportunities the merger will bring and to the enhanced service our clients will enjoy."
The companies’ offices will remain open in Chino, California, Irvine, California and Manchester, New Hampshire. The principal of Alston Tascom, Wayne Scaggs, will join the senior management team of Startel and Professional Teledata to lead the combined company.
Posted by Veronica Silva Cusi, news correspondent
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About Startel Corp.:
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
Published: Monday, September 11, 2017