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News : Startel Announces Release of New Faxing Software
Startel Corporation, a provider of unified business communications for contact centers, announces the release of the Startel Soft Fax, which is a software-based faxing solution that leverages the Startel Soft Switch to transmit faxes without the need for dedicated fax cards. With this release, Startel’s Contact Management Center (CMC) solution is now 100% software-based.
The Startel Faxing Service, which is a component of the Startel CMC, is a solution for communicating mission-critical messages that are lengthy in content and may be cut off if sent by pager or via SMS.
"This release enables us to offer a contact center solution that is completely virtual," said Bill Lane, president and CEO of Startel. "The Soft Fax was the last piece of our 100% software-based solution offering, and we are so excited to offer the marketplace with a versatile, software-based faxing solution that enables our customers to retain the utility of faxing while saving money."?
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About Startel Corp.:
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
Published: Monday, November 25, 2013