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News : Startel Launches New HIPAA-Compliant Secure Messaging Solution
Irvine, CA October 29, 2014 -- Startel Corporation, a provider of unified business communications for contact centers and telephone answering services, announceds the launch of Startel Secure Messaging Plus (SM+), its new secure messaging solution. As the latest addition to the company’s Messaging Services, SM+ offers several new and enhanced features to improve productivity, security and the user experience.
Accessible from the Web or an application downloaded to one’s smartphone or tablet, SM+ makes it easy for organizations of all sizes to exchange sensitive information in a HIPAA-compliant manner. All message content and attachments sent and received on smartphones/tablets using SM+ are encrypted. In addition, messages cannot be forwarded, copied, saved, and/or printed, preventing sensitive information from being passed on to individuals who should not have access to it.
"We at Startel are thrilled to deliver a secure texting solution to the healthcare marketplace that can be used in conjunction with Startel’s multi-channel contact center platform, or independently," said Bill Lane, president and CEO of Startel. "With the rise of texting in the workplace, particularly among the healthcare community, and the increased concern for ensuring the security of EMR/EHR and protected health information, the need for a secure text messaging solution is greater than ever. Startel Secure Messaging Plus fills the gap by providing physicians and healthcare professionals with the ability to communicate in a secure manner, and we believe they will be quick to embrace it."
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About Startel Corp.:
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
Published: Thursday, October 30, 2014