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News : Startel Launches New Self-Service Customer Portal
#contactcenterworld, @startelnews
Startel, Professional Teledata and Alston Tascom, providers of contact center solutions, announced that they launched The Customer Spot(TCS), a new self-service customer portal. TCS was unveiled last week during the companies’ first combined user group conference in Denver, Colorado.
"We believe that sharing our resources and knowledge is the key to helping our customers achieve greater success with our software solutions," said Brian Stewart, chairman and CEO of Startel, Professional Teledata and Alston Tascom. "Given the nature of our industry and the fact that our customers are located around the world, it is essential that we provide users with one central platform that they can access 24/7 at their convenience. We are thrilled to deliver The Customer Spot, and we plan to further expand its self-service functionalities to ensure our customers have everything they need to be successful."
TCS is accessible now for Startel, Professional Teledata and Alston Tascom customers. Users can request access by completing the online web form.
#contactcenterworld, @startelnews
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About Startel Corp.:
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
Published: Friday, May 4, 2018
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