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News : Startel Maintains HIPAA Compliance
Startel Corporation, a provider of unified business communications for contact centers and telephone answering services, announces it successfully completed its second annual security audit and was found compliant with the safeguards and requirements of the Health Insurance Portability Accountability Act (HIPAA). Furthermore, findings show a compliance improvement in the company’s overall security posture from the previous year.
Coalfire Systems performed the external audit, which included walkthroughs, detailed control testing and client interviews of Startel’s environment, policies and procedures, and On-Premise, Hosted, and Secure Messaging solutions. Coalfire determined that Startel’s design and effectiveness of its control environment was sufficient to maintain the integrity, confidentiality, and availability of electronic protected health information (ePHI). Furthermore, Startel’s control environment satisfactorily met HIPAA, HITECH and Omnibus Rule regulations. The assessment report also shows an improvement in Startel’s overall compliance posture, which was achieved through addressing gaps and implementing recommendations identified during the previous year’s audit. Startel users can rest assured that their solutions continue to securely transmit, store and process protected health information.
"Startel has satisfied the requirements of HIPAA and HITECH through the implementation and maintenance of a comprehensive IT security program," said Andrew Hicks, healthcare practice director of Coalfire Systems. "This achievement validates Startel’s commitment to securing the confidentiality, integrity and availability of the ePHI that customers entrust them with.
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About Startel Corp.:
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
About Coalfire Systems:
Coalfire is an independent IT Audit and Compliance firm that provides information technology (IT) audit, security assessment and IT compliance management solutions.
Published: Tuesday, April 14, 2015