News : Startel, Professional Teledata and Alston Tascom Unveil New Unified Brand; Revamp Website
Startel, Professional Teledata and Alston Tascom, providers of contact center solutions, recently revealed their new unified brand to users of all three of the companies’ software platforms at their first combined user group conference in Denver, Colorado.
The new branding follows the 2015 merger of Startel and Professional Teledata, two providers in developing solutions for telephone answering services and call centers. In September 2017, Alston Tascom merged with Startel and Professional Teledata to further expand the companies’ product offerings, broaden markets and enhance technical resources and expertise.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
The new brand is visually represented by uniting all three company logos, and includes the addition of "Powered by Startel" to the Professional Teledata and Alston Tascom logos.
In conjunction with the new visual branding, content previously found on the three separate company websites is now located on a revamped and unified site. The website includes all company product information, a timeline of the combined company history, an overview of the three user groups, and a newsroom of compiled press releases and news features.
The website also includes access to a new self-service customer portal called The Customer Spot, allowing clients of all three companies to open and track cases, access a knowledge base of product information, order co-branded marketing resources, and more.
"We were thrilled to reveal the new branding to our clients at our first ever combined user group conference," said Startel, Professional Teledata and Alston Tascom President and CEO, Brian Stewart. "We have been making great strides working together as a unified company to enhance the user experience and improve our product offerings and services. This new look will go a long way to reinforce and communicate our efforts."
Today's Tip of the Day - Right Metrics?
More Editorial From Startel Corp.
About Startel Corp.:
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
Published: Thursday, May 10, 2018
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ...
Zappix transforms the user journey during contact center interactions. The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service ...