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New Delhi, India, March 5, 2021 -- Rnd-to-end communication technology provider/facilitator, StarTele Logic continues to expand its horizons delivering its suite of custom technology offerings to carriers and enterprises alike. In its latest commission, the Noida-based entity has framed Contact Centre Solutions for Ucall in South Africa's Angola that reduced its capital expenditure and increased its customer experience (CX).
For StarTele, the challenge was to help Ucall design a platform that's easily scalable and adaptable to emerging technologies so that it can meet the needs of its end customers by personalizing their preferences seamlessly. The company took a streamlined approach with industry-specific solutions, agile custom offerings with a list of tech tools, and backed it with steady expert support to overcome any disruptions.
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Speaking of the association, Umesh Pande, CEO, StarTele Logic commented, "Our core offerings are technology-driven and Ucall's need for a nimble and agile Contact Centre Solution challenged us to come up with only the best. The aim was to deliver a stellar platform that is replete with comprehensive solutions that can benefit Ucall and its end customers alike."
"StarTele with its full-stack technology development services has helped position our contact center solutions as per the innovative requirements of the times. Today, we have a full-bodied operating platform aiding our existing offerings and servicing our customers, we thank StarTele for understanding our needs and delivering it astutely," said- Paulo Tavares - IT Director - Ucall, Angola.
Posted by Veronica Silva Cusi, news correspondent
About StarTele Logic:
Incepted in the year 2011, StarTele Logic offers advanced market-driven solutions to carriers and enterprises in the communication space. We offer full offshore software development and comprehensive services. In more than a decade-long journey, StarTele Logic has emerged as a trusted global name catering to reputed brands from different verticals.
Contact Center, Outsourcing, Customer Experience Managment
Published: Monday, March 8, 2021
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