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News : Starwood Hotels Closes California Call Center
Jan. 23, 2014 -- Starwood Hotels closed its Lancaster, Calif., contact center suddenly on Tuesday and moved its duties to its other centers, including one in Wichita.
More than 300 employees in California were affected. They will be paid for two more months, said spokeswoman Maire Griffin. The company is also offering them a chance to move to other contact centers or to the chain’s hotels.
Starwood officials announced in May that it would open a call center in Wichita.
The company accepted its first call here in August, and it has hired about 300 people to work at the center, which is in the former Wichita Mall, 4301 E. Harry, Griffin said. The company is currently advertising for applicants.
In exchange for local and state incentives, Starwood has promised more than 900 full-time equivalent jobs in Wichita paying an average hourly wage of $13.40 within a five-year period, adding jobs every year. The company promised that the salaries would average $27,872 with a total payroll of almost $25.3 million.
The state had promised incentives, while the city of Wichita and Sedgwick County each pledged forgivable loans.
Posted by Veronica Silva Cusi news correspondent
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About Starwood Hotels & Resorts:
Starwood Hotels & Resorts is a hospitality ownership and management organization. As one of the world's hotel companies, it owns, operates, franchises and manages hotels, resorts, spas, residences, and vacation ownership properties under its own brands.
Published: Monday, January 27, 2014