News : National Center for Missing and Exploited Children Recognized
Amarillo, TX, USA, Aug 14, 2015 -- The National Center for Missing and Exploited Children will be recognizing the City of Amarillo’s Emergency Call Center in September.
According to the City, this recognition comes because the AECC met training, policy, quality assurance and operational components standards. NCMEC prepares public safety answering points (PSAP) and law enforcement agencies for cases involving missing and exploited children.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Training for every level in the PSAP, adopting information gathering policies, responding in compliance to NCMEC standards and reviewing each call that addresses a missing or exploited child are all included in the adoption of these standards to ensure appropriate steps are taken.
"Earning this status is more than just recognition. It means that we are prepared to handle a situation where a child is endangered at the highest level. Earning this status is more than just recognition. It means that we are prepared to handle a situation where a child is endangered at the highest level," Emergency Communication Center Manager Judith Weshinskey-Price said.
The AECC’s compliance with this program was achieved with the assistance of the Amarillo Police Department, according to Weshinskey-Price.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Motivation & Charity Work
About National Center for Missing and Exploited Children:
The National Center for Missing & Exploited Children is a private, non-profit organization established in 1984 by the United States Congress.
About Amarillo Emergency Communication Center:
A consolidated emergency communicaitons center answering 911 calls and dispatching police, fire, and EMS for the City of Amarillo.
Published: Monday, August 17, 2015
|The Taylor Reach Group|
The Taylor Reach Group is a call center and contact center consultants specializing in customer experience consulting and call and contact center consulting, management, performance, technologies, sit...
|Arise Virtual Solutions|
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho...
Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back office...
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication ...