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News : State Agricultural Department All Set to Launch Helpline Number for Potato Farmers

#contactcenterworld

Kolkat, India, Nov, 2023 - The state Agriculture department is all set to launch a helpline number — 6291197516 — where farmers, particularly those associated with potato cultivation can directly lodge complaints related with problems regarding fertiliser.

The move comes in the backdrop of lesser supply of NPK fertiliser from the Centre and complaints of dealers pushing for tagging of other varieties and also selling over the Maximum Retail Price (MRP).

An officer in the rank of Deputy Director Agriculture (DDA) will attend the call on the helpline number, listen to the problems faced by the farmers and accordingly take redressal measures.

"The Centre has drastically cut down on the subsidy on NPK fertiliser from 22 per cent to 2 per cent, but has stated that MRP should not be increased. Therefore, a section of dealers are hoarding the NPK and pushing for other varieties. We have made it clear that the issue of tagging will be strongly dealt with and our officers are keeping a strict vigil over this throughout the state. We have also made e-pos selling compulsory for more transparency," state Agriculture minister Sobhandeb Chattopadhayay said after chairing a marathon meeting with all concerned officers of the department, DDA of potato producing districts, producers and dealers of fertilisers at Nabanna on Thursday.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.millenniumpost.in


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Company Logo# ContactCenterWorld ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999. www.contactcenterworld.com
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Today's Tip of the Day - Feasibility Of An IP Contact Center

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Published: Monday, November 13, 2023

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