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News : State Super Ramps Up Call-centre Financial Advice
Nov 4, 2013 -- In a move it says will "improve advice benefits for public sector super fund members", State Super Financial Services has expanded its telephone-based advice services.
The AFSL-holder announced it was expanding the call-centre service to public servants in Western Australia and the ACT.
"Our telephone-based advice service was designed to meet the specific needs of our clients. It gives them access to specialist advice, rather than having to set up a face-to-face meeting which can be time consuming and difficult for those clients who are not centrally located," said SSFS managing director Michael Monaghan.
"We expect that the increased ease of access will encourage more members to take up the service, and take the first step towards identifying and maximising their future retirement, with the help of specialist advice."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
Published: Tuesday, November 5, 2013