News : Statewide Call Center Now Open In Sioux Center
Sioux Center, IA, USA, Oct 2, 2015 -- Victims of domestic violence anywhere in Iowa have a new outlet for help anytime of the day — and the call center is right here in northwest Iowa. Sara Eastman is director of the Iowa Domestic Violence Helpline, which opened on Thursday, October 1st, 2015.
The helpline is believed to be the only one of its kind in the country. Most of the agencies around the state that help survivors of domestic violence have a local crisis line, but at certain times of the day, those calls may go unanswered.
Calls to the helpline are free. The call center is located in Sioux Center and is funded by a grant awarded by the Iowa Attorney General’s office.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
The number is 1-800-770-1650. The staff members are trained to handle everything from crisis situations to counseling. According to Eastman, the statewide helpline could be especially beneficial to victims living in rural areas — as they may be hesitant to call their local program out of fear the person on the other end of the line will recognize them.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Check Your Number
More Editorial From Iowa Domestic Violence Helpline
Published: Monday, October 5, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.