News : Stefanini Expands BPO Offering Internationally
São Paulo, Brazil, Aug 11, 2016 -- Stefanini is building on its business process outsourcing (BPO) offering with the launch of a project in the US and Europe to identify and seize opportunities in this space.
The BPO offering is being led by Daniel Itzicovitch, Global BPO Director, Northern Hemisphere. He comments: "What we’ve managed to do successfully is comparable to switching a plane’s engine mid-flight. We’re conducting extensive market research in order to correctly position Stefanini and seize several opportunities across Europe and the US, but we’re not sitting back and waiting to act until this is complete. We’re proactively and successfully delivering an ever-growing range of BPO services to clients, while adjusting this offering based on our research as and when necessary."
"Automation is particularly important for our European clients, who have been able to redirect employees to more productive core business tasks as a result of this service. The significant return this is delivering for our clients has played an important role in encouraging them to invest in our other services," says Daniel.
"Our offering is a unique combination of true global reach and agility – our research into the market and our successful implementations to date suggest this can be a very exciting growth area for Stefanini," concludes Daniel.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Anticipate Volatility
More Editorial From Stefanini
IT Outsourcing services ranging from staffing to applications to Infrastructure support
Published: Friday, August 12, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Atento is one of the largest employers in Brazil, recognized in the country and the world as one of the Best Workplaces by the Great Place to Work Institute. The company has operations in six major Br...
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Ma...
|Arise Virtual Solutions|
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho...