News : Stefanini Implements a Strategy to Expand BPO Offering
Sao Paolo, Brazil, Sept 13, 2016 -- Stefanini has started to implement a strategy to strengthen its Business Process Outsourcing (BPO) offering with the launch of a project in the US and Europe to identify and seize opportunities in this space. The company sees BPO as an opportunity for the company to grow within the market since more industries are becoming increasingly involved with outsourcing.
Acting as a third party service, BPO has earned more visibility for managing specific aspects of a business. Daniel Itzicovitch, Global BPO Director for Northern Hemisphere at Stefanini, is leading the company’s BPO expansion and harnessing market research to effectively position and capitalize on its strengths."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"Stefanini wants to bring together leading practices from industries and cultures worldwide," said Mr. Itzicovitch. We want to anticipate impacts within business and provide tools that our individual customers need."
According to Mr. Itzicovitch, "Specifically within the Northern Hemisphere, Stefanini would like to improve its offerings, references, and development of our BPO teams. Although we do have a presence in this area there is always room to make enhancements."
Several of Stefanini’s objectives include overall offerings, attendance at BPO events, cross selling active clients ITO + AMS + BPO, increasing the probability of success in both small and medium enterprises, and growth by acquisitions.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - User Queue Choice
More Editorial From Stefanini
IT Outsourcing services ranging from staffing to applications to Infrastructure support
Published: Friday, September 16, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Al Futtaim |
Al-Futtaim Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Al-Futtaim operates th...
|Hinduja Global Solutions Ltd.|
A company from the Hinduja Group, Hinduja Global Solutions is a Bangalore- headquartered BPO Business Services company providing end to end consumer focused services and industry solutions. HGS has 24...
|BPO PLUS WLL|
BPO+, a collaborated entity of two distinctly varied professional corporations, is a provider of World-class Contact Center and BPO services, Telecom System Integration and IT services from the Gulf C...