News : Stefanini Launches Artificial Intelligence Platform Sophie in the United States
Southfield, MI, USA, June 22, 2016 -- Stefanini, a global IT provider, today that the company is launching Sophie, its artificial intelligence platform with the ability to turn data into valuable solutions. Aware of the latest trends, Stefanini has invested and developed this platform over the last 3 years as a Research & Development and pilot project for clients in Brazil, and now, the company is launching the platform in the United States.
"We are very proud to introduce Sophie for our clients in North America, reinforcing Stefanini’s commitment to connect people and technology innovations with a goal to create business value," said Antonio Moreira, Stefanini CEO, North America and Asia Pacific. "Our artificial intelligence platform can improve the end-user experience and deliver smarter and more efficient services," affirmed Mr. Moreira.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
"We are seeing accelerating demand in the industry for smart cognitive autonomic solutions, and Stefanini’s continuing investment and development of Sophie is a clear signal of this trend," added Mr. Moreira.
"Clients and companies are now embracing the advancement of technologies to drive changes. Stefanini is positioned to be the best partner to implement these changes. Sophie is part of our investment to bring value, innovate, and improve our clients’ business," affirmed Mr. Moreira.
Today's Tip of the Day - Increase Spending Where It's Visible
More Editorial From Stefanini
IT Outsourcing services ranging from staffing to applications to Infrastructure support
Published: Thursday, June 23, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
ConSol Limited is a provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa. ConSol bridges t...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...