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News : StepOne Launched for Call Centre Business Improvements
Cheshire, UK, Aug 31, 2015 -- StepOne, by Aquarium is a technology platform allowing businesses to build, manage and maintain campaign scripts, data and responses, integrate with existing data solutions and automate processes quickly.
Using the Aquarium platform as its backbone, the system is designed to be introduced into busy contact centre environments with the minimum of business interruption, enabling campaigns to be implemented in no time at all. Aquarium Director, Ed Shropshire says, "The introduction of StepOne could see contact centres potentially save time and money not just in direct operational areas such as staffing and training but in related ones too such as compliance, IT and database maintenance.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Managing Change
About Aquarium Software:
Aquarium Software is a consulting and technology company
Published: Tuesday, September 1, 2015