Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
Best Contact Centers in the World 2017
all award winners!STARTS IN:
News : Storebrand Group Selects Cognizant to Improve Operational Efficiencies
Oslo, Norway, March 15, 2016 -- Cognizant (NASDAQ: CTSH) announced that it has been selected by the Storebrand Group, a provider in the Nordic markets for pensions, insurance, banking and asset management, to improve operational efficiencies, enhance customer experience and drive digital transformation.
Under the multi-year agreement, Cognizant will bring together its insurance, technology, consulting, business process, and digital transformation expertise to help Storebrand implement its business strategy, automate and modernize existing IT systems, re-engineer business processes across the customer life-cycle, and develop digital platforms with advanced analytics capabilities. Cognizant will also enable Storebrand to move to a Business Process-as-a-Service (BPaaS) model by integrating technology, operations and underlying IT infrastructure, thereby delivering a seamless omni-channel experience.
"By embarking on this strategic journey with one of the world's leading business and technology transformation companies, we believe we will be able to respond more effectively to changing market dynamics and customer behavior," said Heidi Skaaret, Executive Vice President and COO, Storebrand Group.
"We are pleased to help Storebrand run better by driving operational efficiencies through shared operations and platforms and run different by digitally transforming its customer value chain," said Kaushik Sarkar, Vice President and Head of Nordics at Cognizant.
As part of the engagement, Cognizant has expanded its delivery and operations footprint in Europe by adding a center in Vilnius, Lithuania, with Storebrand as the anchor customer. The new near-shore center will act as Cognizant's technology center of excellence for financial services customers in Europe. It will also play an important role in helping Cognizant integrate technology, operations and infrastructure of clients and implement a shared services model to drive costs down while providing a differentiated customer experience.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Stay A Player!
More Editorial From Cognizant Technology Solutions
About Cognizant Technology Solutions:
Our unique onsite / offshore global delivery model is guided by dedication to client satisfaction With an advanced global delivery platform, Cognizant 2.0, we can share knowledge and efficiently manage projects across our far-flung enterprise. It allows us to provide you with the most cost-effective and comprehensive, end-to-end, advanced solutions.
Published: Friday, March 18, 2016