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Upcoming Events

ARTIFICIAL INTELLIGENCE AND TECH SOLUTIONS

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TRAINING IN CONTACT CENTERS

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News : 2019 NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Asia Pacific

ContactCenterWorld.com is the Global Association for Contact Center & Customer Engagement Best Practices and is the largest association with around 200,000 members in 200 countries. Every year, the association runs the annual Top Ranking Performers Awards (also known as the Contact Center World Awards) which attract entrants from 50+ nations.

The best in each region come along to the NEXT GENERATION Contact Center event where they present tips and ideas that set them apart and the audience help the association determine the very best in each region! These annual awards are regarded as the premier awards in the industry (more details at www.ContactCenterWorld.com/worldawards)

The venue for the 2019 NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Asia Pacific has been announced as the JW Marriott in Phuket - an impressive resort for an exclusive event! The dates for the conference are 15-19th July 2019 and ContactCenterWorld.com expects 175-200 top professionals from the Asia Pacific region to attend

Further details on the event will be released shortly. For those interested in our events find out more at www.ContactCenterWorld.com/conferences

About ContactCenterWorld:
Company LogoContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
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Published: Thursday, September 27, 2018

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2020 Buyers Guide
Get Listed
Telecoms

 
1.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:
2.) 
Cloudonix

Cloudonix
Cloudonix provides businesses with software development tools (APIs/SDKs) enabling contextual communications, using existing communications tools and workflows.
Connect your website or mobile APP directly to your call or contact center, keeping the context of who the caller is, why they are calling, and how they got to you as part of the call.
3.) 
Megacall

VOIP services
Stay in contact quickly and easily with your international offices through Megacall.

Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.

📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions
PH: +34 952 667 511
4.) 
NetSapiens

SNAPsolution
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.

netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
(read more)
PH: 7608463385
 
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Upcoming Events
2020 AMERICAS - NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Conference
15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
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