ContactCenterWorld.com is the Global Association for Contact Center & Customer Engagement Best Practices and is the largest association with around 200,000 members in 200 countries. Every year, the association runs the annual Top Ranking Performers Awards (also known as the Contact Center World Awards) which attract entrants from 50+ nations. The best in each region come along to the NEXT GENERATION Contact Center event where they present tips and ideas that set them apart and the audience help the association determine the very best in each region! These annual awards are regarded as the premier awards in the industry (more details at www.ContactCenterWorld.com/worldawards)
The venue for the 2019 NEXT GENERATION Contact Center & Customer Engagement BEST PRACTICES Asia Pacific has been announced as the JW Marriott in Phuket - an impressive resort for an exclusive event! The dates for the conference are 15-19th July 2019 and ContactCenterWorld.com expects 175-200 top professionals from the Asia Pacific region to attend
Further details on the event will be released shortly. For those interested in our events find out more at www.ContactCenterWorld.com/conferences
ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
Published: Monday, September 24, 2018
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.
A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.
CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.
ChatGuard makes payments in Chat PCI DSS compliant and...
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