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Centralised Healthcare System Managed By The Contact Center - Assistt (Turkey)
Jul 12
#contactcenterworld, @successkpi, @talkdesk
Chantilly, VA, USA, June, 2022 -- SuccessKPI, Inc., an insight and action platform provider, announced the launch of its 'all-in-one' cloud analytics insight and action platform on Talkdesk(R) AppConnect™, enabling businesses to seamlessly combine SuccessKPI insight and action platform with their existing Talkdesk CX Cloud™ solution.
Talkdesk AppConnect is a customer experience solutions marketplace featuring a broad range of advanced applications, out-of-the-box integrations, devices, and services that give businesses the flexibility to rapidly expand their contact center capabilities.
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"Partnering with Talkdesk enables customers to accelerate their digital transformation," shared Dave Rennyson, Co-Founder and CEO of SuccessKPI. "The two companies share a common vision of enabling contact centers to power better customer experiences through AI, automation and actionable insights."
"With the addition of SuccessKPI to Talkdesk AppConnect, businesses can quickly and easily gain AI-based, real-time insights to further enhance the experiences they provide their customers and leverage those experiences to create a competitive advantage in the market," said Robert Gavin, vice president of alliances and technology partners, Talkdesk.
#contactcenterworld, @successkpi, @talkdesk
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
About SuccessKPI, Inc:
SuccessKPI is a revolutionary on-demand experience analytics software provider enabling organizations to utilize artificial intelligence and automation to improve business outcomes and transform customer experiences. SuccessKPI's insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We are trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America.
About Talkdesk:
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world with thousands of seats, including IBM, Acxiom, and Zumiez rely on Talkdesk to power their customer interactions.
Published: Monday, June 6, 2022
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