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News : SugarCRM Elite Partner FayeBS Announces Release of Newest Sugar Enhancement,

#contactcenterworld, @askytel

Woodland Hills, CA, USA, Septic , 2018 -- Faye Business Systems Group is a technology consulting and software company that helps companies grow by working with them to implement innovative and effective financial and business systems. As the SugarCRM Global Partner of the Year and a SugarCRM Elite Partner, FayeBSG is known for their SugarCRM integrations with Sage 100, Quickbooks, Intacct, Constant Contact, Authorize.Net, Box, Jira, and more.

Faye Business Systems Group announced the availability of their newest SugarCRM Enhancement: Sugar Messaging powered by Ytel.



"We’re incredibly excited to bring texting integration to the Sugar ecosystem with a leading solution like YTel," said David Faye, CEO of FayeBSG. "CRM is the database of record for most organizations. With the significant growth in mobile communications over the past few years, the ability to engage customers via mobile SMS is now a requirement more than a nice to have. This new integration is a huge step in that direction."

"We are thrilled with the SMS Messaging Module that FayeBSG has built," said Doug Rickard, Director of Channels at Ytel. "The relentless expansion of global smartphone use has opened up a powerful new way for businesses to interact with their customers and prospects. We expect that growth to continue and are excited to open up this channel of customer interaction for companies that use SugarCRM."

#contactcenterworld, @askytel

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com


About Ytel:
Company LogoYtel, a leading cloud communications software provider supporting businesses worldwide. Ytel is 1 of 432 registered telephone carriers handling over 30 million outbound and inbound communications daily on a company owned network (SAS70/SSAE16 SOC 1 compliant).
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Today's Tip of the Day - Assessing The Proposal

Read today's tip or listen to it on podcast.

Published: Tuesday, September 11, 2018

Printer Friendly Version Printer friendly version

2020 Buyers Guide Payment Services

 
1.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)
PH: 01442 458300
 

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