News : Sunday Times Recognizes Semafone for Fast Growing International Sales
Semafone, a provider of data security and compliance solutions for contact centers, has been selected for the second time as one of the top 100 U.K. businesses on The Sunday Times Lloyds SME Export Track list.
The list, compiled by Fast Track, ranks 100 private small and medium sized enterprises with the fastest growing international sales over the last two years.
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From 2015 to 2017 Semafone experienced significant international growth. The company opened a new North American headquarters in Boston in early 2016, resulting in significant adoption of its patented payment method during the first year of U.S operations. A partnership with SecureCo, a specialized payments, security and compliance company based in Sydney, has also allowed Semafone to serve customers across the APAC region.
Tim Critchley, CEO of Semafone, said, "Our ranking in The Sunday Times list is a testament to the hard work of the entire Semafone team in growing our business both at home and abroad. As an innovative business that grew from a start-up based in the U.K., we are very proud of our technology and intellectual property, which is now recognized, purchased and licensed the world over.
Our wins in the U.S. and Canadian markets have been crucial to our growth and our cloud-based partnerships have solidified the market for our products globally, beyond the already impressive list of blue-chip clients that we serve."
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More Editorial From Semafone
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal whilst the customer enters their credit card information using their telephone keypad. For complete security, Semafone's patented technology masks the Dual Tone Multi-Frequency (DTMF) tones from the cardholder's telephone and replaces them with a flat tone so they can't be recognised by the call centre agent or recorded on the call recording system. By ensuring all card data remains segregated and by removing Sensitive Authentication Data (SAD) before it hits the call recorder and the contact centre infrastructure, the contact centre is taken out of the scope of PCI DSS, protected against the risk of opportunistic agent fraud and the associated reputational risk.
Published: Wednesday, February 28, 2018
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