News : SunTrust Shuttering Local Client Call Center
Nashville, TN, USA, July 6, 2016 -- SunTrust Bank’s client contact center in Nashville will close by the end of August.
The facility specializes in loan and mortgage servicing work and employs 83 people, according to Mike McCoy, a spokesperson for SunTrust.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
McCoy said employees were notified in late June that the center would close within 60 days. Many employees will be able to apply for other positions at SunTrust, while those who are being laid off will be given severance and outplacement services.
SunTrust plans to use the building, with an address of 41 Rachel Drive for other bank operations, according to The Tennessean, which first reported the story.
The Nashville client contact center is the only such SunTrust center closing in the country.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Network Usage Guidelines
SunTrust Banks, Inc., is an American bank holding company. The largest subsidiary is SunTrust Bank. It had US$175 billion in assets as of December, 31, 2013.
Published: Thursday, July 7, 2016
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.