
#contactcenterworld, @liquidvoice, @intuitycomms
Liquid Voice, a global provider of interaction recording, quality management and analytics solutions, has announced that Support (UK), a supplier of business communications solutions, has achieved Silver accreditation status in Liquid Voice’s new Business Partner Programme. This accreditation recognises the company’s specific contact centre product and application expertise as well as a commitment to delivering the highest level of service to customers across Europe.
"During a review of our partner and vendor collaborations, Liquid voice was identified as being able to deliver the perfect solutions to meet the needs of our customers with a level of service and features that are a refreshing change to what we have seen on offer elsewhere," commented Martin Green, Managing Director of Support UK.
Support UK will now be providing customers with access to Liquid Voice’s full portfolio of contact centre solutions including omnichannel contact centres, interaction recording, quality management, content analytics, PCI compliance, automated speech transcription, payment IVR and public safety applications.
"From the early interactions with Liquid Voice, it became clear that the agility to deliver a high specification solution was part of their DNA. Even when faced with a request for a requirement that was outside of the original scope and required R&D engagement, it was turned around with 24 hours. Throughout the engagement process, the Liquid Voice team has demonstrated a unique ability to deliver at all phases of a project. This will play a major part in helping us to grow market share and further build the business," concluded Green.
Chris Berry, Managing Director of Liquid Voice UK, added: "With a track record of successful voice recording deployments and over 25 years’ experience of the market, we are delighted to welcome Support UK to our expanding network of partners. The two companies will work closely together to achieve new sales and we look forward to a long and mutually beneficial business relationship."
About Liquid Voice:Liquid Voice is provider of contact centre technologies, including customer-interaction analysis and improvement solutions to leading commercial organisations and the public sector.
Published: Thursday, April 12, 2018
5.) | ComSys S.A. CList for Outbound Campaigns Management CList by Comsys is an application that helps contact centers enhance the performance of their outbound campaigns. It accomplishes that by enabling the planning and execution of sophisticated communication strategies. Additionally, the AI-powered module of CList extends the possibilities of outbound campaigns delivering unprecedented results. Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with t... (read more) PH: +302109241486 |
6.) | Consilium Software Consilium UniCampaign™ Reaching the right person with the right information on the right channel at the right time is a tall order. That’s the power the new Consilium UniCampaign™ has been adding to Cisco outbound contact centers, easily tripling or quadrupling results, from improving digital customer acquisition to managing post-sale customer relationship. Delivering proactive outbound engagement in a game-changer product, Consilium UniCampaign™ is an omnichannel List and Campaign Management (LCM) solution which complements the strength and robustness of Cisco's Outbound Dialer with the implementation of multichannel (voice, email, and SMS) outbound contact strategies. The new 7th release of UniCampaign™ is des... (read more) PH: (+61) 406 501 368 |
8.) | CTCOMM Genesys PureConnect Genesys PureEngage Tegsoft |
15.) | Tru29 Outsource Solutions Inc. Custom Outsourced Solutions Tru29 Solutions tailor fits a dialer solution that will truly suit your needs. |