News : Support.com Announces Partnerships With BeQuick and RevenueWire
Redwood City, CA, USA, April 22, 2015 -- Support.com, Inc., makers of cloud-based Nexus software for Support Interaction Optimization and a provider of tech support and turnkey support center services, announces two alliances for their Nexus product. The first partnership is with BeQuick, providers of a hosted subscriber-management solution for MVNOs. The second strategic relationship is with RevenueWire, makers of a platform that supports the sale of e-commerce software and subscription services.
"With access to Nexus through our Support.com partnership, RevenueWire helps our customers deliver superior sales services and world-class customer support," said Sue Connors, Vice President of Business Development at RevenueWire. "Together we can enable our customers to provide full lifecycle services to their buyers."
Posted by Veronica Silva Cusi, news correspondent
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Support.com provides remote technology services to consumers and small businesses directly via our support.com portal and channel partners, which include retailers and anti-virus companies. Our partners offer branded services as part of their own integrated consumer programs in order to fix, configure, and setup today's consumer technology. Our live online tech support is conducted by highly qualified Personal Technology Experts who are 100% based in Canada and America. Every tech expert must pass rigorous testing and training before helping customers. As most consumer technology problems are software related we can fix the problems remotely using our safe, secure, proprietary technology – there is no need to leave home. The consumer does not have to unplug the computer and take it to be fixed, and no-one has to come to the home. From virus removal to email set up, our Personal Technology Experts have assisted over 800,000 consumers with their PC’s and a wide range of devices including printers, routers, home networks, digital cameras, MP3 players and more. Our tech experts also educate and train consumers to take ful
About BeQuick Software:
BeQuick Software provides hosted billing and customer lifecycle solutions to consumer-focused communications service providers. Its industry-leading products are SAS 70 Type II certified. Founded in 2002, the company has more than a decade of success in helping loyal customers achieve unprecedented growth and profitability.
Published: Thursday, April 23, 2015