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News : Support.com Cloud SuiteApp Achieves ‘Built for NetSuite’ Verification
Redwood City, CA, USA, May 18, 2016 -- Support.com Inc. (NASDAQ:SPRT), makers of Support.com(R) Cloud software (formerly "Nexus(R)") for Support Interaction Optimization and a provider of tech support and turnkey support center services, announced that the Support.com Cloud SuiteApp has achieved the ‘Built for NetSuite’ status. The new SuiteApp enables organizations to expand NetSuite with a host of customer support capabilities that deliver guidance and troubleshooting tools to improve productivity of support teams, reduce customer effort and increase overall customer satisfaction.
Built for NetSuite is a program that provides NetSuite SuiteCloud Developer Network (SDN) partners with the information, resources, and methodology needed to verify that their applications and integrations, built using the NetSuite SuiteCloud Computing Platform, meet NetSuite’s standards and best practices. The Built for NetSuite program is designed to give NetSuite customers additional confidence that SuiteApps have been built to meet these standards.
The Support.com Cloud SuiteApp was built natively on the SuiteCloud platform and works with NetSuite. The SuiteApp provides customer support capabilities to complement the existing CRM functionality within NetSuite’s platform.
Posted by Veronica Silva Cusi, news correspondent
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Support.com provides remote technology services to consumers and small businesses directly via our support.com portal and channel partners, which include retailers and anti-virus companies. Our partners offer branded services as part of their own integrated consumer programs in order to fix, configure, and setup today's consumer technology. Our live online tech support is conducted by highly qualified Personal Technology Experts who are 100% based in Canada and America. Every tech expert must pass rigorous testing and training before helping customers. As most consumer technology problems are software related we can fix the problems remotely using our safe, secure, proprietary technology – there is no need to leave home. The consumer does not have to unplug the computer and take it to be fixed, and no-one has to come to the home. From virus removal to email set up, our Personal Technology Experts have assisted over 800,000 consumers with their PC’s and a wide range of devices including printers, routers, home networks, digital cameras, MP3 players and more. Our tech experts also educate and train consumers to take ful
About Netsuite, INC.:
NetSuite enables companies to manage all key business operations in a single, integrated system, which includes CRM, order management and fulfillment, inventory management, finance, ecommerce and Web site management. NetSuite is delivered as an on-demand service. NetSuite''s patent-pending "real-time dashboard" technology provides an easy-to-use view into role-specific business information that is always up-to-date.
Published: Thursday, May 19, 2016