News : Sutherland Global Recruiting 1,500
Mandeville and Kingston, Jamaica, September, 2016 -- Sutherland Global Services is hiring up to 1,500 additional staff, which would grow its workforce by a quarter.
The call centre operator has advertised for "full-time and seasonal professionals" as customer service and inbound-sales support representatives.
Sutherland offers call centre services to a number of Fortune 500 companies. Its last big recruitment drive was in October 2012 when it announced up to 3,000 available positions. The current recruits will operate from Mandeville and Kingston, starting mid-October.
In June, Member of Parliament for Central Manchester Peter Bunting described business process outsourcing in a Gleaner column as offering a new wave of employment within his constituency, since the downturn of the bauxite sector. He cited Sutherland, saying roughly half of its "5,000" staff complement were hired in Mandeville.
Posted by Veronica Silva Cusi, news correspondent
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About Sutherland Global Services:
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 24,000 professionals offering RightSourced seamlessly blended services from its 24 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value.
Published: Tuesday, October 4, 2016