News : Sutherland Healthcare Solutions Introduces Consumerism Solution
Clifton, NJ, USA, June 10, 2015 -- Sutherland Healthcare Solutions, a subsidiary of Sutherland Global Services, announced two new consumerism solutions to help healthcare payers target member renewals and manage premium payment delinquency communications.
"Health insurers face a new type of challenge with the direct-to-consumer model that is growing by leaps and bounds," said Chief Executive Officer Thomas Laur. "We've been able to create a consumerism solution that leverages the vast customer lifecycle management capabilities and best practices we deliver in other mature direct-to-consumer markets through our parent company, Sutherland Global Services."
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Posted by Veronica Silva Cusi, news correspondent
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Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 24,000 professionals offering RightSourced seamlessly blended services from its 24 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value.
Published: Friday, June 12, 2015
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