News : Sutherland Healthcare Solutions Introduces Consumerism Solution
Clifton, NJ, USA, June 10, 2015 -- Sutherland Healthcare Solutions, a subsidiary of Sutherland Global Services, announced two new consumerism solutions to help healthcare payers target member renewals and manage premium payment delinquency communications.
"Health insurers face a new type of challenge with the direct-to-consumer model that is growing by leaps and bounds," said Chief Executive Officer Thomas Laur. "We've been able to create a consumerism solution that leverages the vast customer lifecycle management capabilities and best practices we deliver in other mature direct-to-consumer markets through our parent company, Sutherland Global Services."
Posted by Veronica Silva Cusi, news correspondent
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About Sutherland Healthcare Solutions:
Sutherland Healthcare Solutions is a subsidiary of Sutherland Global Services, a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. Headquartered in Rochester, New York, Sutherland Global Services employs over 30,000 professionals deployed from 45 global operations centers spanning 18 countries and 5 continents.
Published: Friday, June 12, 2015