#contactcenterworld, @sutherlandcorp, @everestgroup
Rochester, NY, USA, April 17, 2015 -- Sutherland Healthcare Solutions (SHS) has been named to the leaders' quadrant of Everest Group's PEAK Matrix in its Contact Center Outsourcing (CCO) for the Healthcare Industry – Service Provider Landscape with the PEAK Matrix™ Assessment 2014 report.

SHS is the healthcare division of Sutherland Global Services, a global business process service provider. SHS is a provider of analytics-based contact centers, member experience management and business process services and solutions for the  healthcare industry.

#contactcenterworld, @sutherlandcorp, @everestgroup

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Posted by Veronica Silva Cusi, news correspondent
Source: http://globenewswire.com

About Sutherland:
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 24,000 professionals offering RightSourced seamlessly blended services from its 24 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value.
       

About Everest Group:
Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing their back- and middle-office business services. With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of global services in their pursuits to balance short-term needs with long-term goals.
             

Published: Monday, April 20, 2015

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