News : Sutter Medical Foundation to Close Elk Grove Call Center
Sacramento, CA, USA, June 9, 2015 -- Sutter Medical Foundation will consolidate its Elk Grove call center with one in Fairfield in mid-July. The move will cost 17 jobs but free up space for additional services in Elk Grove.
While Sutter filed notice with the state that up to 17 layoffs could result, two people moved into new positions before the transition was announced, spokeswoman Callie Ziemer said. Another six have found other jobs within Sutter Health. All affected employees were offered positions in Fairfield, but nobody chose to go. Severance packages are available for eligible Elk Grove employees who don’t find other jobs.
It makes sense to have a larger call-center staff in Fairfield and the change will allow Sutter to expand direct patient care at its medical campus located at 8170 Elk Grove Blvd., Ziemer said.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
"There is a great need for specialty services in Elk Grove ... so people don’t have to travel to downtown Sacramento," she explained.
The Sutter Medical Foundation is a network of Sutter-affiliated physicians located in Sacramento, Placer, Yolo, Yuba, Sutter, Amador and Solano counties.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - First Contact
About Sutter Medical Foundation:
Sutter Medical Foundation is a network of Sutter-affiliated physicians located across Sacramento, Placer, Yolo, Yuba, Sutter, and Solano counties.
Published: Wednesday, June 10, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...