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News : Swanson Health Products Chooses Medallia for Customer Experience

#contactcenterworld, @medallia, @swansonhealth

Pleasanton, CA, USA, Oct 10, 2022 -- Medallia, Inc., a global provider in customer and employee experience, announced that Swanson Health Products has selected Medallia as its experience management platform of choice.

"We are thrilled to work with Swanson Health Products and help them deliver world-class experiences," said Gabe Benavides, Executive Vice President of Sales, Medallia. "With customers and employees engaging in new ways, leading organizations recognize that experience has become a critical foundation for business success. To stay ahead of changing market conditions and rising expectations, brands must understand their customers and employees across every touchpoint and act quickly to deliver exceptional experiences."

#contactcenterworld, @medallia, @swansonhealth

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Medallia:
Company LogoMedallia® is the Customer Experience Management (CEM) company that is trusted by hundreds of the world's leading brands, including Four Seasons, GE, Gold's Gym, Sephora, and Zurich Insurance. We enable companies to survey and capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action to improve the customer experience (CX).
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Today's Tip of the Day - Don’t Allow Scapegoats

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Published: Wednesday, October 12, 2022

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