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News : Swisscom and GLKB Introduce Video Identification
Bern, Switzerland, June 28, 2016 -- The Glarner Cantonal Bank (GLKB) has introduced video identification allowing new customers to prove their identity without having to present their ID card at the bank branch or at the post office. GLKB collaborates with Swisscom for the new online process.
In order to use the new service, customers make a video call from a computer or smartphone with a camera and microphone to the Swisscom call centre where agents take pictures of the person and their valid ID card for identification. The transfer of the data is done via an encrypted and secure connection.
The service is offered Monday to Saturday between 8:00 and 22:00 hours. At the launch of the service, it is only available for the online products Hypomat, Investomat and Kontomat.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
More Editorial From Swisscom
With revenue of CHF 4.8 billion for the first half of 2006 and a workforce of 16,739 full-time employees, the Swisscom Group is one of Switzerland’s telecoms company. Swisscom is present nationwide, delivering all services and products for mobile, fixed and IP-based voice and data communications.
Published: Wednesday, June 29, 2016