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News : Sydney Call Centre’s Parent Company Ranked with Top Businesses in U.S.

#contactcenterworld

Sydney, NS, Canada, Aug 21, 2019 -- The company that owns the Sydney Call Centre Inc. is celebrating its inclusion within the top 500 businesses in the U.S., according to rankings released from an American business publication.

Iowa City-based MCI is ranked No. 452 overall with three-year sales growth of 1,002 per cent. 

The company, owned by businessman Anthony Marlowe, is ranked in 30th spot in the business products and service category.


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Inc. magazine released its 37th annual list of the 5,000 fastest growing privately held companies in the U.S. on Monday.

All companies were ranked according to percentage revenue growth from 2015 to 2018.

To qualify for the magazine ranking, companies were required to be U.S.-based, privately held, and for-profit, as of Dec. 31, 2018.

Marlowe’s company took over the Sydney call centre in January after its previous owner, ServiCom Canada Ltd., filed for bankruptcy and closed the operation on Dec. 6.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.capebretonpost.com


About MCI:
Company LogoThe biggest Mobile communication company of Iran with about 60 Million clients.
Company RSS Feed   Company Profile Page

About Sydney Call Centre Inc.:
Operated by MCI Canada, a wholly owned subsidiary of call centre company Mass Markets based in Iowa.Taking over business from ServiCom Canada Ltd., which filed for Chapter 11 bankruptcy protection in the U.S. on Oct. 19 and ceased all operations on Dec. 6.MCI CEO Anthony Marlowe planning to reopen call centre as early as Jan. 2.New operator will not take on any liabilities, including back wages owed to employees, from ServiCom but will offer sign-on and retention bonuses
Company RSS Feed   Company Profile Page

Today's Tip of the Day - Customer Contact Points

Read today's tip or listen to it on podcast.

Published: Friday, August 23, 2019

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2021 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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