News : Sykes Closing Corner Brook Call Centre
June 25, 2014 -- Sykes Enterprises Ltd. is closing its Corner Brook call centre.
Andrea Thomas, director of communications with Sykes, confirmed the closure of the site, located in the Valley Mall, on Wednesday afternoon.
"We announced to our employees that we are planning to close the site effective Aug. 29," said Thomas.
"Basically this is the result of adapting to changing business needs. So we’ve decided to consolidate our operation."
Thomas said the employees at the centre have all received notice of layoff, however, she said the company doesn’t provide any numbers publicly.
"That’s not to say they can’t apply for other opportunities," she said. "They would have to apply for any positions they may be interested in."
The call centre currently handles incoming calls, but Thomas said the company does not reveal the nature of those calls.
Posted by Veronica Silva Cusi, news correspondent
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Sykes is a provider of end-to-end customer care management solutions, providing CRM solutions for many companies in the technology, finance and communications industries, primarily large fortune 1000 corporations.
Published: Tuesday, July 1, 2014