Orlando, FL, USA, March, 2019 -- Symbee is launching the Symbee Connect OmniChannel Suite for Amazon Connect available from AWS Marketplace. The Symbee Connect Suite, developed using Amazon Web Services (AWS) and Amazon Connect APIs, is designed to provide the enhanced Customer Engagement solutions that are required in Next Generation CX Solutions.
AWS Marketplace provisions Symbee Connect as an easy-to-launch SaaS solution for Amazon Connect instances globally. The Symbee Connect OmniChannel Suite provides business easy access to Contact Center Channels, Features and Analytics required to provide a comprehensive customer journey on Amazon Connect.
Posted by Veronica Silva Cusi, news correspondent
Symbee is a new breed of developers and consultative experts; obsessed with delivering business outcomes that are focused on the Agent and Customer experience. Proudly built in the USA. Symbee’s application suite builds the connections between customers, businesses and CRM systems. The Symbee solutions are designed to protect current investments while providing a path to leading edge customer engagement applications. Our core belief is that, great customer engagement starts by empowering the agents and business owners with solutions which are intuitive, informative, easy to use and manage.
About Amazon Web Services:
Amazon Web Services is a collection of remote computing services that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these services are Amazon EC2 and Amazon S3.
Published: Tuesday, March 19, 2019
Aspect Workforce Management
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Agents can also manage their scheduling need...
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|3.)||Lieber & Associates|
Technology Consulting Services
Lieber & Associates provides consulting services to select, contract for, test, implement, and optimize workforce management systems. It's technology consultants have worked with all major systems and many smaller ones. Counsel is informed by several decades of WFM experience.
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PH: +61 (0) 3.9008.1700
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