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News : SYNNEX Corporation Named Red Hat Commercial Distribution Partner of the Year

#contactcenterworld, @synnex

Greenville, SC, USA, April 24, 2020 -- SYNNEX Corporation (NYSE: SNX), a business process services company, announced the company has been named Commercial Distribution Partner of the Year by Red Hat, Inc., a provider of open source solutions. This award is part of the annual Red Hat North American Partner Awards, which aim to honor partners for continued efforts to support customers on the path to IT modernization.

SYNNEX was recognized for its dedication to providing open source solutions to customers in the commercial sector. Specifically, SYNNEX was recognized for exceptional sales growth in strategic areas for Red Hat such as the Mid-Market and Emerging Technologies. As such, SYNNEX has empowered its channel of resellers to deliver complete end-to-end Red Hat solutions to their customers.

"At SYNNEX, we are dedicated to helping our partners with innovative solutions that solve the most challenging problems their customers face. As our customer needs and industries continue to evolve, we are increasingly turning to the power of open source solutions," said Darren Harbaugh, senior vice president of Stellr, Cloud, Mobility + IoT. "We are honored to be recognized by Red Hat and look forward to our continued partnership."

Red Hat's 2019 North American Partner Awards honor both commercial and public sector partners for their dedication to successfully delivering open source solutions to customers. Honorees were recognized for outstanding performance in 2019 across several categories that span Red Hat's open source portfolio and their dedication to delivering customer success.

"SYNNEX is a valued channel partner to Red Hat, and we are pleased to honor them with this well-deserved award," said Ernest Jones, vice president, North American Partner Sales, Red Hat. "We look forward to our continued relationship with SYNNEX and helping them provide the best in open source solutions to their clients."

#contactcenterworld, @synnex

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Synnex Corporation:
Company LogoSynnex Corporation, a Fortune 500 company founded in 1980 by Robert T. Huang based in Fremont, California, is an information technology supply chain services company offering services to original equipment manufacturers, software publishers and reseller customers. The president and CEO, as of November 2008, was Kevin M. Murai.
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Today's Tip of the Day - Security Procedures

Read today's tip or listen to it on podcast.

Published: Monday, April 27, 2020

Printer Friendly Version Printer friendly version

2020 Buyers Guide Computer Telephony Integration

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
ComSys S.A.

CLink for CRM and Call Center Integration
CLink by Comsys is a middleware that connects in real-time the CRM and the contact center applications. CLink enhances the CRM with interaction management capabilities from the contact center that allow agents to work more productively across all communication channels.
Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with technology vendors like Cisco®, Aspect Software®, and Microsoft® for the delivery of innovative interaction management and contact center optimization solutions.
PH: +302109241486

3.) 
Consilium Software

Consilium UniAgent™
Today’s call centers need their agents to work more naturally, and respond better and faster. Here, we talk about the innovations Consilium has made with the latest desktop and mobile agent releases of the UniAgent™ CRM connector. From small enterprises to Fortune 500 companies and governments across 110 countries, UniAgent™ comes into action right at the moment of reckoning, making every contact center experience engaging and personalized, powered by simplified customer identification and anticipating customer needs.
UniAgent™ provides CRM integrations between all the Cisco contact center solutions (UCCX, PCCE, UCCE and HCS-CC) and over 20 CRMs, such as Salesforce, Microsoft Dynamics 365...
(read more)
PH: (+61) 406 501 368

4.) 
IntraNext Systems

IntraNext Systems develops agent efficiency tools and data security software solutions for medium-to-large contact centers. Our Event Intelligence® Platform solutions include SmartCTI™, iGuard®, and SmartSIP™. SmartSIP is based on our patented SIP layer technology and provides a DTMF masking solution for VoIP environments.
PH: 888.638.6398

5.) 
Megacall

CRM integration
CRM
We know how important it is for a business to obtain data from its customers and to manage them effectively, so we help small to large companies by integrating their CRM with the Virtual Switchboard.

This type of integration will simplify the work of your team and improve the management performance of the contact list and its information.
PH: +34 952 667 511

6.) 
NovelVox

NovelVox CTI Connector
NextGen Cisco Finesse, Genesys & Avaya Embedded CTI Connectors for Salesforce, Microsoft Dynamics, ServiceNow, Zendesk & more.
PH: (+1) 301 202 3672
 

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Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

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