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News : Synthetix Moves to New Head Offices
Stansted, Feb 19, 2014 -- Synthetix, a provider of multi-channel customer service and contact centre software solutions, has announced that it has relocated to a new head office near Stansted, Essex.
The move to the new location, at The Stansted Centre, will allow Synthetix to continue to accommodate this growth as new clients and staff join the company.
Peter McKean, Managing Director at Synthetix, said: "Synthetix are entering an exciting phase of development due to our continued growth and success. This is as a result of a series of innovative product launches and winning a number of customers. Our move to new premises is part of our ongoing expansion and commitment to providing our clients with the highest standards of service."
Posted by Veronica Silva Cusi, news correspondent
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Synthetix is a provider of multi-channel customer service solutions – working with some of the world's best-known brands. Founded in 2001, Synthetix create bespoke web self-service solutions, contact centre knowledge-bases and live chat software. Our award winning software helps deflect the volume of enquiries via phone or e-mail by at least 25%, substantially reducing contact centre costs, whilst improving sales and customer satisfaction. Hosted on a scalable, secure cloud platform, Synthetix delivers online customer service solutions to any customer touch-point from a single, channel-agnostic repository.
Published: Friday, February 21, 2014