London, UK – Sytel (https://v11.sytel.com) announces version 11 of their Softdial Contact Center™ (SCC) hosting platform, supporting fully blended voice, chat, email, SMS, video, and all social channels.
Michael McKinlay, CEO of Sytel, commented "Rather than tell you that this new version takes hosting to new heights (which by the way, we think it does!) let me cut to the chase and pull out ten of the new features which we think are most relevant to what our customers are looking for.
"Oh, and we also give you world class support, unbeatable pricing and a product that just about deploys itself," said McKinlay.
"We have been working with Sytel for many years," said Naresh Kothari, President of Intertec Systems in Dubai, "And we just love the way they are continually innovating to keep us ahead of the market."
For more details, including demonstration videos, please visit v11.sytel.com
About Intertec
Established since 1991, Intertec Systems is a regional specialist in Digital, Business Applications, Cloud, Managed Services and Cybersecurity. They serve Governments, Financial Services, Healthcare and Enterprises across Middle East & India with local offices in 5 countries.
About Sytel Limited:
Sytel Limited develops and supplies Softdial Contact Center™ (SCC) multimedia, multichannel, fully blended cloud contact center solutions, for quick and easy deployment. It brings the same innovation to the multimedia contact center that is used in developing its AI Dialer. All Sytel cloud components are secure, resilient and scale seamlessly from 50 agents to 10,000+, whether local, mobile or remote.
Published: Thursday, July 2, 2020
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