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News : T-Metrics Cloud Contact Center Achieves FedRAMP Ready
#contactcenterworld, @tmetrics
Charlotte, NC, USA, April 2, 2019 -- T-Metrics announces that it has achieved Federal Risk and Authorization Management Program (FedRAMP) Ready from the FedRAMP Program Management Office (PMO).
"T-Metrics facilitates connections between constituents and the federal resources required to meet their needs. Our solutions open communication channels to make it easier for the community to reach federal agencies, while also providing agency contact center agents with the information, tools, and metrics required to ensure the highest levels of customer service," said Roger Pohl, Vice President of T-Metrics. "This means that agencies can focus solely on the mission of addressing their constituents' needs with the assurance that T-Metrics systems meet FedRAMP security standards."
#contactcenterworld, @tmetrics
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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
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About T-Metrics:
T-Metrics, Inc. has developed many products for the telephony industry during its more than 20-year history. The Company is known for delivering the finest innovative products into the marketplace, and for providing the best customer service in the industry.
The TM-2000 ACD is in colleges, universities, hospitals, IT Desk Centers, banks and local governments. In addition, our products are DoD certified and installed in over ninety military installations around the world.
Published: Thursday, April 4, 2019
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