Kennesaw, GA, USA, Nov. 4, 2019 -- Tadiran Telecom a global provider of UCaaS, UC&C, Contact Center, and Control Room Solutions, announced the launch of their new White Label Partner Program to support the Aeonix4Cloud, an enterprise UCaaS solution for mid-market customers.
Describing how Tadiran's new program differs from others in the market, Tim Gaines, General Manager and SVP Sales of Tadiran Telecom said: "We've put together a compelling and differentiated value proposition and completely unique reseller go-to-market approach that provides more reseller control over the customer experience without big upfront investment. I am certain this story will resonate with customers and resellers alike."
Posted by Veronica Silva Cusi, news correspondent
About Tadiran Telecom:
Tadiran Telecom Ltd is a telecommunications company which offers enterprises complete converged communications solutions that support voice, data, video and advanced applications. It is represented by a global network of more that 200 distributors and affiliates in 40 countries.
Published: Tuesday, November 5, 2019
Contact Center Innovation Channel and Digital Transformation Enabler
Providing Research, Training and Consulting related to Customer Experience Delivery, support Project Management by Unit or Corporate.
Have the ability to conduct research for specific needs.
Having deep knowledge on the Digital Interaction/Contact Center / Omni Channel / CRM various Stakeholder and Emergency Response ecosystem in Indonesia.
Combines knowledge management with call support as continue improvement.
eGain Knowledge + AI
eGain's knowledge management software, powered with Case-Based Reasoning, an Artificial Intelligence technology, lets you provide intranet or extranet access to the common knowledge base, enabling contact center agents to provide distinctive, productive, and brand-aligned experiences in every interaction, across all channels and touchpoints.
eGain Knowledge + AI
eGain Knowledge+AI™, the top-rated, analyst-awarded knowledge management software, guarantees quality customer service by infusing your customer service agents with knowledge, making all agents as productive as your best ones. By providing agents and other users a range of ways to get to information from the common knowledge base, it ensures fast, consistent, and accurate answers.
FuzeDigital offers an affordable yet comprehensive knowledge base to answer your consumers' and staff questions. When assistance is needed, our email management system ensures your timely and accurate delivery of responses. Used by companies large and small that seek to deflect common questions while providing exceptional support.
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Knowmax is a knowledge management software for enterprises. Customer service of any organization can leverage this tool to create, curate & distribute the knowledge at assisted as well as digital channels promoting self service.
Knowledge Management software
livepro are experts in Customer Experience Knowledge Management and are passionate about improving customer experience. livepro is feature-rich yet easy to use, delivering answers to agents – not long complex documents to dig through. This makes customer service quicker, easier and more efficient. Staff require next to no training on complex procedures thanks to livepro’s intuitive design, which brings confidence up and training costs down.
ProcedureFlow is a step by step visual guide that supports agents as they navigate company processes. With a knowledge management solution that simplifies complex information, employees can spend less time searching and focus on what they do best. ProcedureFlow’s simple and intuitive platform enables contact centers to quickly and easily create, maintain, and update company processes in real time. With ProcedureFlow, teams can work more efficiently, better serve customers, and drive results that matter most to their business.
Knowledge: For Your Team
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